Using Space Chat

Chat basics

Ask questions, attach files, get cited answers and keep long jobs running in the background.

Chat is the front door to Space. You type what you want in plain language, and the copilot answers, uses tools, or hands the work to an agent.

The message box

At the bottom of every chat is the message box. Next to it you'll find:

Control	What it does
+ menu	Attach files, add something from your Brain, turn on web search or the browser, use a skill, run a playbook, or schedule something.
Model picker	Appears if your organization allows more than one AI model. Pick the one you want for this chat.
Approval mode	Switch between Manual and Auto. See Approvals.
Send	Or just press Enter.

What you can ask for

Try asking

What does our returns policy say about opened items?

Compare these two quotes and tell me which is cheaper over three years.

Draft a polite reply to this customer email.

Add a row to the Leads table for Acme Corp, stage "New".

Every Friday at 4 pm, remind me to send the weekly update.

The copilot chooses between answering from its own knowledge, searching your Brain, using a tool, running a playbook or giving the job to an agent.

Attaching files

Click + › Add photos & files. You can attach PDFs, Word documents, spreadsheets, CSV files, images and more.

Documents are read and used to answer your questions.
Spreadsheets and CSV files are analysed row by row, so totals and filters are exact.
You can also pick something that's already in your Brain with Add from library.

Seeing where an answer came from

When the copilot uses your company knowledge, it adds source tags like [S1] and [S2] to the answer. Click one to open the passage. For a PDF, it opens at the right page.

When the copilot uses tools, a single collapsible progress line appears above the answer. The latest step is the label, such as “Searching your knowledge base”. Click to expand and see every step and its result. Approval cards, questions and results always stay visible so you never miss something that needs you.

Long jobs run in the background

You don't have to stay on the page. If a job takes a while:

Close the chat or switch to another. The work continues on the server.
When it finishes, you get a notification that links back to the chat.
Continue in background detaches a running answer so you can start something else.

While a job is running in a chat, you can't send overlapping messages to the same chat. Open a new chat instead.

In the chat list, click the ⋯ next to a chat to pin, rename or delete it. Use Share to give a colleague a read-only copy of a conversation.

Mentioning agents

Type @ and a name to bring an agent into the conversation: “@ada, can you prepare the weekly plan?” See What agents are.

When something goes wrong

What you see	What it means
“Waiting for review”	A person must approve a step before the chat continues. Open Reviews, or Cancel request if it's yours.
An approval card	The copilot wants to do something that needs your yes. See Approvals.
“Stopped after N steps”	The task was too complex for one turn. Ask it to continue, or break it into parts.
A quota warning	You've used most of your monthly allowance. See Your account.